Author: 17grapes

Our RapidReady™ packages are specifically designed to get any size business up and running in no time. Together, we’re going to do amazing things!

Salesforce Customer 360 takes the phrase “get to know your customers” to a whole new level.

“You don’t have to be great to start, but you have to start to be great.” — Zig Ziglar

Thanks to Salesforce’s new “low-code” tools, developing a mobile app for your business is easier than ever!

A 2017 report by Mindshare found that 600 million individuals use some type of AI-powered voice assistant at least once a week, and in the coming years that number is expected to grow significantly.

Always the innovator, Salesforce has seen the writing on the wall and is announcing the launch of Einstein Voice, an intelligent voice assistant specifically designed for use in a business setting.

ZDNet says Salesforce hasn’t determined when it will officially launch Einstein Voice, but early reports suggest the program will launch sometime in the spring or summer of 2019 and be able to assist mobile-centric salespeople with a variety of day-to-day tasks such as note dictation, data entry and the ability to complete and assign unique tasks.

In addition, the program will allow users to access data and sales information by simply stating one or two words. Traditionally, this type of information could only be accessed via a desktop or laptop computer.

Even more exciting is Einstein’s ability to understand unique jargon or terms developed within a specific company; with a few simple clicks of a button, your Einstein voice assistant will be able to communicate with your entire staff and understand what you’re talking about even if you’re using proprietary terms.

Are you excited to hear that Salesforce is finally introducing a voice assistant? Do you see this product streamlining your day-to-day tasks? Let us know by leaving a comment on our Facebook page!

Source: ZDNet

How could your company build on the nostalgia of its previous products or services? For PlayStation it means releasing its “PlayStation Classic,” an updated version of its successful product from 25 years ago.

“The only person you are destined to become is the person you decide to be.” — Ralph Waldo Emerson