Our clients have used sales cloud to “6x revenues” while not increasing their headcount. Clients use Sales Cloud to finally trust their sales process again. By connecting all data points from various systems, our business owners are able to have clear actionable data that helps them know how to improve their sales process to grow their business, proactively.
One of the ways our clients grow their company is by increasing the happiness of their customers through joy-boosting customer service. Projects we’ve executed have helped our clients get the personalized support they way they want it and fast!
Financial Services Cloud
Companies in the financial services industry are looking to strengthen client relationships and increase internal efficiencies. 17 Grapes has worked with firms in the wealth management, mortgage, private equity, banking, venture capital, real estate, and insurance sectors to provide scalable solutions that drive those efficiencies and improve their ability to serve their clients.
Experience Cloud (Communities)
We’ve worked with our clients to empower them to build more community within their customers. With our clients, we’ve helped clients create simple easy ways to troubleshoot their customer’s questions on their time and terms, freeing up our resources. Resources that only could have been acquired before, by hiring.
Revenue Cloud (CPQ)
The slowest part of any sales process is usually the proposal phase. Especially with complex solutions, it can take hours to configure, price and quote out a proposal. Our client understands the value of time and have worked with us on projects to streamline the CPQ (configure – price – quote) process, recover valuable hours their sales team uses to double or triple sales with the same team.
Nonprofit organizations have unique organizational needs and reporting requirements that require tailored solutions. 17 Grapes has expertise in helping philanthropic organizations deploy outreach, fundraising, volunteer management, grant management, and event tracking solutions that make them more efficient and help them benefit more of the people they serve.
Consumer Goods Cloud (Retail Execution)
Many consumer products companies experience unique challenges regarding merchandising and individual account performance, particularly when selling through distribution. 17 Grapes has helped over one hundred consumer goods companies deploy solutions that help them sell more and service their customers more efficiently, while also providing better insight into retail account relationships and creating new sales channels and customers for their products.
Marketing Cloud Account Engagement (Pardot)
All our clients want their marketing and sales departments to work together seamlessly. With Pardot, we help clients do just that merging their marketing and sales activities into one single platform. We then helped them automate emails, notifications, follow up to ensure every prospect has an amazing experience with your brand, every time.
App implementation & Configuration
Not finding anything out of the box that works for your needs? No worries, we’ve helped hundreds of clients leverage the power of the Salesforce platform by customizing it exactly to their needs.
Field Service Lightning
You want speedy and efficient on-site service. Fast work orders, optimized job schedules, mobile job management all help you do what you do best, better! We’ve helped our clients execute FSL projects to stay connected with their workforce and deliver intelligent and productive onsite rockstar service.
Custom Development and App Integration
Your data shouldn’t be restricted to only one program. It’s your data! Our customers have worked with us to free their data and integrate all of their platforms together through Salesforce, freeing them to have the data they need to make faster better business decisions.