At the beginning of the coronavirus pandemic, businesses all over the country transitioned to work-from-home models. In fact, a recent Gallup Panel survey found that more than 62% of American employees now conduct the majority of their work from home. This makes a lot of sense in terms of safety, but it also presents unique challenges.
Face-to-face interactions, client lunches and in-person networking opportunities are some of the things that make work great. They also build trust and facilitate good client relationships. Unfortunately, there’s no way of predicting when it will be safe to participate in these types of activities again. As a result, businesses must adapt and pivot.
Fortunately, you’re not alone. In an effort to make communication between teams and clients easier, Salesforce has developed several new tools. These new tools encourage productivity, efficiency and connection during the pandemic and beyond.
1.) Salesforce Anywhere App. Do you miss standing around the water cooler (or coffee machine) and talking about current events or your weekend? The Salesforce Anywhere App presents the same kind of atmosphere in a digital format. The program embeds chats, alerts, comments and video directly into the Salesforce customer relationship management platform, allowing team members to connect from anywhere. Additionally, Salesforce Anywhere ensures feedback is shared in context and never lost.
2.) Trailhead. Your team’s job functions may have mostly stayed the same, but fulfilling these responsibilities at home looks much different than it does in an office setting. To make the transition easier, you may want to encourage employees to add new technical or soft skills to their toolbelt. The easiest way to do that is through Trailhead, Salesforce’s free online training platform.
3.) Data visualization with Tableau. Every time you find a qualified lead or make a sale, you collect a wide range of data. But if there’s no way to interpret that information, it can fall to the wayside or get lost in the shuffle. Salesforce Tableau makes it easy to collect, interpret and visualize data quickly and efficiently. This means greater insights, and ultimately, better decision-making.
As you can see, Salesforce can make remote work even easier. If you’re ready to take the leap, get in touch. Call (801) 245-0500 or visit our website and fill out an online contact form.